D2D-Advancer

🛠️ Support Center

D2D Advancer

We're here to help you succeed!

💬 Need Help? We've Got You Covered!

Find answers to common questions or contact our support team

📚 Frequently Asked Questions

### 🔐 Account & Authentication

❓ I can't sign in to my account

Try these solutions:

✅ Make sure you've verified your email address (check your inbox and spam folder)
🔑 Reset your password using the "Forgot Password" link
📱 Check your internet connection
🔄 Force close and restart the app

Still having issues? Contact us at dan1sl6nd@gmail.com

📧 I didn't receive the verification email

Check these locations:

📬 Check your spam/junk folder
📁 Look in your promotions folder (Gmail)
⏱️ Wait up to 10 minutes for delivery
🔄 Request a new verification email from the app

### 👥 Lead Management

📊 How do I add a new lead?

Adding leads is easy:

📱 Open the app and tap the "+" button
📝 Fill in the lead information (name, address, phone, etc.)
📍 The app will automatically detect your location or let you set it manually
💾 Tap "Save" to add the lead to your list

💡 Pro tip: Use the voice-to-text feature for faster data entry!

🗺️ Leads aren't showing on the map

Try these steps:

📍 Make sure location permissions are enabled in Settings
🔄 Pull down to refresh the map view
🎯 Check if leads have valid addresses
📱 Force close and restart the app

### 📍 Location & Maps

📱 Location permission denied

To enable location access:

⚙️ Open iPhone Settings
📱 Find "D2D Advancer" in the app list
📍 Tap "Location"
✅ Select "While Using App"

Why we need location: To show your position on the map and help you navigate to leads efficiently.

### 💳 Subscription & Billing

💰 How do I upgrade to Pro?

Upgrading is simple:

📱 Open the app and go to Settings
⭐ Tap "Upgrade to Pro"
💳 Choose monthly or yearly subscription
✅ Complete purchase through App Store

🎉 Pro Features Include:

♾️ Unlimited leads
⏰ Follow-up tracking & reminders
📅 Appointment scheduling
📊 Advanced statistics

🔄 How do I cancel my subscription?

To cancel through App Store:

⚙️ Open iPhone Settings
👤 Tap your Apple ID at the top
💳 Select "Subscriptions"
📱 Find "D2D Advancer"
❌ Tap "Cancel Subscription"

📝 Note: You'll keep Pro features until the current billing period ends.

🚀 Getting Started Guide

🎯 New to D2D Advancer?

1️⃣ Set Up Your Account

📧 Create account with email
✅ Verify your email address
📍 Allow location permissions

2️⃣ Add Your First Leads

➕ Tap the add button
📝 Enter lead details
📍 Set accurate addresses

3️⃣ Start Managing

🗺️ View leads on map
📞 Update contact status
⏰ Set follow-up reminders

💡 Tips & Best Practices

🎯 Maximize Your Success

📍 Always verify lead addresses for accurate mapping
📝 Add detailed notes after each visit
⏰ Set follow-up reminders immediately
📊 Review your statistics weekly

⚡ Performance Tips

🔄 Regularly sync your data
🗑️ Clean up old, unqualified leads
📱 Keep the app updated
🔋 Enable low power mode for longer battery life

🔒 Privacy & Security

🔐 Use a strong, unique password
📧 Keep your email verified
🔄 Log out on shared devices
📱 Enable device lock screen

🐛 Reporting Issues

🚨 Found a Bug?

Help us improve D2D Advancer by reporting any issues you encounter.

📋 When reporting issues, please include:

📱 Device model and iOS version
🔢 App version (found in Settings)
📝 Detailed description of the problem
🔄 Steps to reproduce the issue
📸 Screenshots if helpful

📞 Contact Support

🤝 Still Need Help?

Our support team is ready to assist you!

📧 Email Support

Get detailed help via email

dan1sl6nd@gmail.com

⚡ Response Time

We typically respond within

24 hours

📱 D2D Advancer Support

Helping sales professionals succeed, one lead at a time

🔧 Technical Support 📖 User Guides 💡 Best Practices 🚀 Feature Requests

📱 Version: 1.0 | 🔄 Last Updated: August 25, 2025