MyClipVault Support
Get help and learn how to use MyClipVault
Getting Started
First Time Setup
- Launch MyClipVault - Open the app from your home screen
- Grant Permissions - Allow clipboard access when prompted
- Complete Onboarding - Follow the welcome screens to learn about key features
- Start Copying - Any text you copy will automatically be saved to your history
Basic Usage
- View History: Open MyClipVault to see all your copied items
- Copy Again: Tap any item to copy it back to your clipboard
- Search: Use the search bar to find specific items quickly
- Filter by Type: Tap content type icons to filter (URLs, emails, phone numbers, etc.)
Frequently Asked Questions
Q: How many items can I save?
Free Version: Up to 50 clipboard items
Pro Version: Unlimited clipboard history
Q: Is my data private and secure?
Yes! All your clipboard data is stored locally on your device. We never upload your data to external servers (unless you enable cloud sync in Pro version). We do not track, collect, or share your clipboard content.
Q: Does MyClipVault work offline?
Absolutely! MyClipVault works completely offline. All features are available without an internet connection.
Q: What types of content can MyClipVault detect?
MyClipVault automatically detects and categorizes:
- 📞 Phone Numbers
- ✉️ Email Addresses
- 🌐 URLs and Links
- 📍 Physical Addresses
- 📅 Dates and Times
- 📝 Plain Text
Q: How do I upgrade to Pro?
Tap the "Upgrade to Pro" button in the app, select your preferred plan (Monthly, Annual, or Lifetime), and complete the purchase through the App Store.
Q: Can I restore my purchase on another device?
Yes! Tap "Restore Purchase" in the paywall screen. Make sure you're signed in with the same Apple ID you used for the original purchase.
Troubleshooting
Clipboard Not Saving
Problem: Items I copy aren't appearing in MyClipVault
Solutions:
- Check Permissions: Go to Settings > MyClipVault and ensure all permissions are granted
- Restart the App: Close MyClipVault completely and reopen it
- Check Storage: Ensure your device has available storage space
- Update iOS: Make sure you're running the latest iOS version
- Reinstall: As a last resort, delete and reinstall the app
Search Not Working
Problem: Search isn't finding items I know I copied
Solutions:
- Check Spelling: Verify you're spelling the search term correctly
- Try Partial Search: Search for part of the word instead of the full phrase
- Check Filters: Make sure you haven't applied a filter that excludes the item
- Refresh: Pull down on the list to refresh
App Crashing
Problem: MyClipVault crashes or freezes
Solutions:
- Force Close: Swipe up from the app switcher to force close, then reopen
- Restart Device: Turn your iPhone/iPad off and on again
- Update App: Check the App Store for the latest version
- Clear Cache: If the problem persists, try reinstalling the app
- Report: Contact support with your device model and iOS version
Feature Guides
Using Quick Actions
When MyClipVault detects specific content types, quick action buttons appear for calling, emailing, opening links, and more.
Search & Filter
Use the search bar to find items instantly, or tap content type icons to filter by category.
Action Extension
Save text from any app by selecting it, tapping Share, and choosing MyClipVault.
Calendar Events
Copy text with dates and tap "Add to Calendar" to create events instantly.
System Requirements
- iOS Version: iOS 15.0 or later
- Devices: iPhone, iPad, iPod touch
- Storage: Minimal space required (~10MB for app)
- Internet: Not required (except for Pro purchase and cloud sync)
Last Updated: November 27, 2024