Need Help?
For support inquiries, feature requests, or bug reports, please contact us at:
We typically respond within 24-48 hours.
Frequently Asked Questions
How do I start tracking time?
Simply tap the "Start" button on the Timer screen. Select a project (or create a new one), and Time Tracker will begin logging your time automatically. The timer continues running even if you close the app.
What's included in the Premium subscription?
Premium unlocks:
- Unlimited projects (free version limited to 3)
- Advanced analytics and productivity insights
- Export to multiple formats (CSV, PDF)
- Revenue tracking with hourly rates
- Weekly productivity reports
- Priority customer support
- All future premium features
How do I cancel my Premium subscription?
You can cancel anytime through your iPhone Settings:
- Open Settings on your iPhone
- Tap your name at the top
- Tap "Subscriptions"
- Select "Time Tracker Premium"
- Tap "Cancel Subscription"
You'll retain Premium access until the end of your current billing period.
Can I edit or delete time entries?
Yes! Go to the Time Log screen, tap any entry to view details, then use the edit or delete options. You can modify the start time, end time, project, or add notes to any entry.
How do I export my time data?
In the Reports screen, tap the export icon in the top right. Choose your preferred format (CSV or PDF) and date range. You can then share the file via email, save to Files, or export to other apps. (Premium feature)
Is my data private and secure?
Absolutely. All your time tracking data is stored locally on your device. We don't collect, analyze, or share your personal information. Your data belongs to you. Learn more in our Privacy Policy.
Can I track time for multiple projects simultaneously?
Currently, Time Tracker allows one active timer at a time to ensure accurate tracking. However, you can quickly switch between projects and add manual entries for overlapping work periods.
Does the timer work in the background?
Yes! Once you start the timer, it continues tracking even if you close the app, lock your screen, or use other apps. Your time will be accurately recorded until you stop the timer.
How do I set up hourly rates for billing?
With Premium, you can set custom hourly rates for each project. Go to Projects, select a project, tap "Edit," and enter your hourly rate. Time Tracker will automatically calculate earnings based on tracked time.
What if I forgot to start the timer?
No problem! Use the manual entry feature in the Time Log screen. Tap the "+" button, select your project, enter the start and end times, and save. You can add entries for any past date.
Can I get a refund for my Premium subscription?
Refund requests are handled by Apple through the App Store. To request a refund:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Find Time Tracker Premium subscription
- Select "Request a refund"
System Requirements
- iOS 17.0 or later
- Compatible with iPhone and iPad
- Internet connection required for subscription management only
- Approximately 50 MB of storage space
Feature Requests & Bug Reports
We're constantly improving Time Tracker based on user feedback. If you have ideas for new features or encounter any issues, please email us at support@dan1sland.com.
When reporting bugs, please include:
- Your iOS version
- Time Tracker app version (found in Settings)
- Description of the issue
- Steps to reproduce the problem
Additional Resources
Still Have Questions?
We're here to help! Contact us at support@dan1sland.com